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Frequently Asked Questions

What is Pink Cloud?

Pink Cloud is your companion app that connects you to over 225,000 12 steps meetings worldwide. Manage your sobriety or clean living by setting your birthday, tracking your time, following the steps, and tracking your meeting attendance history. Stay on track in the program using the daily checklist, taking inventory and recording possible resentments.

Pink Cloud does not require usernames, logins, profiles or connect to any social media – the service is totally private and 100% anonymous.

THERE ARE NO ROOMS DISPLAYING— WHAT’S WRONG?

If you're not seeing any results when searching an area of stated coverage for Pink Cloud (and don’t receive a poor connection warning), you should first check your Filter settings.

By default, the app searches within 5 miles of your current location or set location. Try adjusting this radius to either 10 or 20 miles. Also, please note that setting Types will filter for Rooms that meet all criteria simultaneously, and selecting multiple types will greatly reduce your results.

THERE ARE NO ROOMS IN MY AREA YET— WILL THEY BE ADDED?

Our long-term goal is to list 100% of all AA, NA, CMA and Al-Anon meetings, worldwide. If we’re missing Rooms in your area, please let us know using the Send Feedback feature in the app and we’ll have them added.

I’M TRAVELING TO A LOCATION WHERE PINK CLOUD DOESN’T SHOW ANY LISTINGS — IS IT POSSIBLE FOR ROOMS TO BE ADDED BEFORE MY TRIP?

If you don’t see meetings where you’re traveling, please send us a message using the Send Feedback feature in the app. Let us know where you’re headed and the approximate travel dates. We’ll make every attempt to add any missing Rooms before you arrive.

WILL YOU ADD MORE PROGRAMS TO PINK CLOUD?

We currently support AA, NA, CMA and Al-Anon/Alateen. We’ll likely be supporting more 12 Step, abstinence-based programs in the future. If there’s one you’d like added, please send us a message using the Send Feedback feature in the app and let us know.

DO I HAVE TO CREATE A USERNAME AND PASSWORD TO USE PINK CLOUD?

No. Pink Cloud does not require usernames or passwords - the app is used anonymously.

DO I HAVE TO SIGN IN OR LOG IN TO USE PINK CLOUD?

No. Pink Cloud does not require any sort of login - the app is used anonymously.

IS PINK CLOUD CONNECTED TO MY SOCIAL MEDIA ACCOUNTS?

No. Pink Cloud does not connect to social media— the app is used anonymously.

DOES PINK CLOUD TRACK MY USAGE OR LOCATION?

No. Pink Cloud does not track any user data whatsoever— the app is used anonymously.

DOES PINK CLOUD SELL MY DATA?

No. Pink Cloud does not track or store any user data whatsoever— the app is used anonymously.

DOES PINK CLOUD HAVE ADS?

No, Pink Cloud does not advertise to users. The app is funded through a subscription model that applies only to the Rooms feature. The rest of the app is free.

WHY IS A SUBSCRIPTION REQUIRED FOR THE ROOMS FEATURE?

Subscription proceeds allow us to continue updating and expanding Rooms coverage and making other improvements for Pink Cloud. There is a free 30 day trial built into our financial model which allows new users — and possibly Newcomers— to try out the service and decide if Pink Cloud is right for them.

WHERE CAN I DOWNLOAD PINK CLOUD?

WHAT DOES “PINK CLOUD” MEAN?

We encourage you to go to a meeting and find out from someone who knows!